Pabau - Status Page

Experiencing partially degraded performance

Email Sender Creation and Sending Address Issue
  • Identified
    Identified

    We have identified an issue affecting email sender functionality.

    Users may see a confirmation message indicating that a new email sender has been successfully created, but the sender is not actually being saved. Additionally, for accounts with an already verified email sender, outbound communications, such as automations and newsletters, are sent from noreply@pabau.com instead of the verified sender address.

    Both issues are related and are being addressed under the same fix, which is currently in its final stages.

Pabau Web Application (Desktop/Laptop) - Operational

100% - uptime

Pabau GO (iOS app) - Operational

100% - uptime

Echo AI - Operational

100% - uptime

Log in - Operational

100% - uptime

Third Party: SendGrid โ†’ Mail Sending โ†’ API v2 - Operational

100% - uptime

Online Bookings - Operational

100% - uptime

Client Portal - Operational

100% - uptime

Third Party: DigitalOcean โ†’ Droplets โ†’ LON1 - Operational

Third Party: SendGrid โ†’ API - Operational

Third Party: Amazon Web Services โ†’ AWS s3-eu-west-1 - Operational

Third Party: Amazon Web Services โ†’ AWS s3-us-west-1 - Operational

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