Pabau - Echo AI Error in Consultation Mode – Incident details

All systems operational

Echo AI Error in Consultation Mode

Resolved
Degraded performance
Started 4 months agoLasted 2 days

Affected

Echo AI

Degraded performance from 11:42 AM to 8:10 AM

Updates
  • Resolved
    Resolved

    The issue causing Echo AI to display an error in Consultation Mode has been fully resolved. Functionality has been restored, and the feature is now operating as expected. We appreciate your patience and understanding while this was addressed.

  • Identified
    Identified

    We are currently investigating an issue where Echo AI displays an error when used in Consultation Mode. Our team is working to identify the cause and restore normal functionality as soon as possible.