Pabau - SMS Sending Unavailable for Clients Outside the UK – Incident details

Experiencing partial outage

SMS Sending Unavailable for Clients Outside the UK

Investigating
Major outage
Started 2 days ago

Affected

Communications

Major outage from 4:38 PM to 12:00 AM

SMS Reminder

Major outage from 4:38 PM to 12:00 AM

SMS Confirmation

Major outage from 4:38 PM to 12:00 AM

2FA SMS

Major outage from 4:38 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently experiencing an issue affecting all types of SMS delivery for clients outside of the UK. Messages sent from non-UK clinics may fail or be delayed. Our team is actively investigating the cause and working with our SMS provider to restore normal service as soon as possible. UK SMS delivery remains unaffected.